FAQ

What is the upgradation cost ?
Login [ https://www.rtslink.com/customer ] using your Serial/Key. Next, select the option "Upgrade". This will display the cost for upgrading t...
Mon, 27 Feb, 2017 at 10:37 AM
Will the old XML tags work if I upgrade to the latest version ?
Yes. The XML tags (Standard or Custom templates) for earlier versions of udi-Magic viz v3.0; v4.0 etc will work with the latest version of udi-Magic. ...
Tue, 6 Dec, 2016 at 11:14 AM
What is Unique ID ?
What is Unique ID ? Refer this link : https://www.rtslink.com/articles/unique-id/
Mon, 25 Jun, 2018 at 4:20 PM
Can I delete / remove columns from the Standard templates ?
No.  You cannot remove or delete the columns from the Standard templates. However, you can : 1. Keep the optional columns blank; or  2. Hide the optional ...
Wed, 8 Feb, 2017 at 10:39 AM
What sort of information should I provide for a Support query ?
When reporting problems, please include the following : 1. udiMagic Serial Number 2. Description of the problem / query. If there is any error while upl...
Sat, 18 Feb, 2017 at 11:51 AM
Incorrect Unit (UOM) when importing data into Tally
Query: I am importing Sales/Purchase Vouchers with StockItems  using one of the Standard templates provided with udi-Magic. For a specific voucher in the X...
Mon, 24 Apr, 2017 at 11:50 AM
Call was rejected by callee
'Call rejected by callee' error occurs when the instance (of Excel) that you are connected/connecting to is currently in an interactive mode. To re...
Wed, 11 Jul, 2018 at 10:35 AM
Why duplicate stockitems are created while uploading data from Excel to Tally ?
Example : "Item A" appears twice in the StockItem list in Tally. Why does this happen ? Ans: This problem arises when you incorrectly use copy/...
Mon, 3 Jul, 2017 at 4:03 PM
Can I import 5000 Items into Tally in one go ?
Yes. You can import 5000 or more (say 10000 or 20000) StockItems from Excel to Tally using the udi-Magic licensed version. PS: 1. The DEMO version of ud...
Sat, 8 Jul, 2017 at 5:53 PM
Will the template create new Stockitems or alter ?
Query I want to use the template "Master-StockItemMaster.xls" to upload StockItems into Tally. Will udi-Magic Software create new StockItems or w...
Mon, 10 Jul, 2017 at 4:25 PM