How to get remote support ? : Shweta Softwares

How to get remote support ? Print

Modified on: Sat, 18 Jan, 2020 at 1:24 PM

To get remote support, you must download and install Teamviewer from this link:

When you run Teamviewer QuickSupport, it automatically generates a ticket / Service Case ID and notifies the Shweta Softwares Support Team.
You can additionally specify the "Description" about your query so that the support team knows about your query and can assist accordingly at the earliest.
Remote assistance is available during office hours on working days.
The response time may vary depending upon the queries in the queue.
You may additionally create a ticket using the Support Desk ticket system.

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